1. Introduction

qqhoa Technologies, Inc. ("qqhoa," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our HOA board management platform and related services (the "Service").

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and phone number
• HOA affiliation and board position
• Property address and unit information
• Payment and billing information
• Communications you send to us

Meeting Data

When you use our meeting features, we collect:

• Meeting recordings and transcripts
• Participant information and attendance
• Votes and decisions made during meetings
• Documents shared during meetings
• Chat messages and comments

Automatically Collected Information

We automatically collect certain information when you use our Service:

• Device information (type, operating system, browser)
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Service
• To manage your account and provide customer support
• To process transactions and send related information
• To send administrative information and updates
• To improve and personalize your experience
• To develop new features and services
• To ensure compliance with HOA regulations and laws
• To detect, prevent, and address technical issues
• To protect against fraudulent or illegal activity

4. AI and Machine Learning

We use artificial intelligence and machine learning technologies to enhance our Service. This includes:

• Generating meeting minutes and summaries
• Providing intelligent search and document analysis
• Offering personalized recommendations and insights
• Improving speech recognition and transcription accuracy

Your data may be processed by third-party AI services (such as OpenAI) under strict confidentiality agreements. We ensure that these services do not retain or use your data for their own purposes.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

Within Your HOA

Information is shared with other authorized members of your HOA according to the permissions and roles established by your organization.

Service Providers

We may share information with third-party service providers who assist us in operating our Service, including:

• Cloud hosting providers (Vercel, Supabase)
• Payment processors (Stripe)
• Communication services (SendGrid, Twilio)
• Analytics providers
• AI and machine learning services

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

• 256-bit SSL/TLS encryption for data in transit
• Encryption at rest for sensitive data
• Secure WebRTC connections with DTLS and SRTP
• Regular security audits and penetration testing
• Access controls and authentication measures
• Regular backups and disaster recovery procedures
• SOC 2 Type II compliance (in progress)

7. Data Retention

We retain your information for as long as necessary to provide our Service and comply with legal obligations. Meeting records and minutes are retained according to your HOA\'s document retention policy and applicable state laws. You may request deletion of your personal data, subject to legal and contractual obligations.

8. Your Rights and Choices

You have certain rights regarding your information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Portability: Request your data in a machine-readable format
• Opt-out: Opt out of marketing communications
• Restriction: Request restriction of certain processing activities

9. Children\'s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located. By using our Service, you consent to such transfer and processing.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (though we do not sell personal information).

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide additional notice via email or through the Service.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: