1. Acceptance of Terms

By accessing or using the qqhoa platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

qqhoa provides a comprehensive HOA board management platform that includes:

• Video conferencing and meeting management tools
• AI-powered meeting assistance and automation
• Document management and storage
• Compliance tracking and reporting
• Communication and collaboration features
• Task management and workflow automation
• Financial tracking and reporting tools

3. Account Registration

3.1 Account Creation

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Account Requirements

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your HOA organization. Organizations must designate authorized representatives who agree to these Terms on the organization's behalf.

4. Subscription and Payment

4.1 Subscription Plans

The Service is offered through various subscription plans with different features and pricing. Details of current plans are available on our pricing page. We reserve the right to modify plans and pricing with 30 days' notice.

4.2 Payment Terms

• Subscriptions are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• You authorize us to charge your payment method automatically
• You are responsible for all applicable taxes

4.3 Free Trial

We may offer a free trial period. At the end of the trial, your account will be charged unless you cancel before the trial ends. Trial availability and duration may vary.

5. Use of Service

5.1 Acceptable Use

You agree to use the Service only for:

• Lawful HOA board management and governance activities
• Purposes that comply with all applicable laws and regulations
• Activities consistent with your HOA's governing documents

5.2 Prohibited Uses

You agree NOT to:

• Violate any laws, regulations, or third-party rights
• Upload malicious code or interfere with the Service
• Attempt to gain unauthorized access to any systems
• Use the Service for any illegal or unauthorized purpose
• Harass, abuse, or harm other users
• Reverse engineer or attempt to extract source code
• Use automated systems to access the Service without permission
• Resell or redistribute the Service without authorization

6. Content and Data

6.1 Your Content

You retain ownership of all content you upload to the Service ("Your Content"). By uploading content, you grant us a worldwide, non-exclusive license to use, store, and process Your Content solely to provide the Service to you.

6.2 Content Standards

Your Content must not:

• Contain false, misleading, or fraudulent information
• Infringe on any third-party intellectual property rights
• Contain viruses or malicious code
• Violate any person's privacy rights
• Be defamatory, threatening, or harassing

6.3 AI Processing

You acknowledge that we use artificial intelligence to process Your Content for features like meeting transcription, minutes generation, and document analysis. This processing is subject to our Privacy Policy.

7. Intellectual Property

7.1 Our Property

The Service and its original content (excluding Your Content), features, and functionality are owned by qqhoa Technologies, Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your HOA's internal business purposes in accordance with these Terms.

8. Privacy and Security

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. You acknowledge that:

• We implement industry-standard security measures
• No internet transmission is 100% secure
• You are responsible for maintaining account security
• You must notify us immediately of any security breach

9. Third-Party Services

The Service may integrate with third-party services (e.g., QuickBooks, Google Workspace). Your use of these integrations is subject to the third party's terms and policies. We are not responsible for third-party services' functionality, security, or availability.

10. Disclaimers and Limitations

10.1 Service Availability

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind. We do not guarantee uninterrupted or error-free operation. We strive for 99.9% uptime but are not liable for any downtime or service interruptions.

10.2 Legal Compliance

While we provide tools to help with HOA compliance, we do not provide legal advice. You are responsible for ensuring your HOA's compliance with all applicable laws and regulations. We recommend consulting with legal counsel for specific compliance questions.

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QQHOA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

11. Indemnification

You agree to indemnify, defend, and hold harmless qqhoa and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

12. Termination

12.1 Termination by You

You may terminate your account at any time through your account settings or by contacting support. Termination does not entitle you to any refunds unless required by law.

12.2 Termination by Us

We may suspend or terminate your account immediately for:

• Violation of these Terms
• Non-payment of fees
• Conduct harmful to other users or the Service
• Request by law enforcement or court order

12.3 Effect of Termination

Upon termination, your access to the Service will cease immediately. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request export of Your Content within 30 days of termination.

13. Governing Law and Disputes

13.1 Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to its conflict of law provisions. The parties expressly exclude the UN Convention on Contracts for the International Sale of Goods.

13.2 Arbitration

Any dispute arising from these Terms shall be resolved through binding arbitration in Denver, Colorado, under the rules of the American Arbitration Association. The arbitrator's decision shall be final and binding.

13.3 Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive any right to bring claims as a plaintiff or class member in any class or representative action.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified via email or through the Service at least 30 days before taking effect. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and qqhoa.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

15.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

16. Contact Information

For questions about these Terms of Service, please contact us at: